SHOPPING GUIDE

◆ Before You Purchase

Review our size charts and product descriptions to select the perfect dress. For any inquiries, reach out to our customer support team.

◆ Choosing a Product

Explore our collections using filters for size, style, and color to find your ideal dress.

◆ Logging In

Sign in to your account for faster checkout and to track your order. If you’re new, create an account to enjoy personalized services.

◆ Product Prices and Payment Methods

All prices are clearly listed. We accept major credit cards, PayPal, and other secure payment methods for a hassle-free checkout experience.

◆ Security Measures

Your safety is our priority. All transactions are encrypted and your data is securely stored.

◆ Recommended Environment

For the best experience, use the latest version of your browser with a stable internet connection.

◆ Delivery Information

Make sure someone is available to receive the package. If you’re not home, the courier will leave a notice for redelivery or pickup.

◆ Checking Your Purchase History

Log in to your account and visit the "Order History" section to view details of past purchases.

◆ Updating Account Information

Keep your profile up to date. Edit your shipping address or contact details anytime from the "Profile" section.

◆ Resetting Your Password

Forgot your password? Click on "Forgot Password" at login and follow the instructions to securely reset it.

◆ Cooling-Off Period

Changed your mind? You have 14 days from the date of delivery to initiate a return. Items must be in their original condition with tags attached.

◆ Exchanges and Returns

Submit a return or exchange request through the "Returns" section in your account. Follow the instructions to ship the item back.

◆ Withdrawal Procedures

To cancel an order before it’s shipped, visit "My Orders" and contact us within 24 hours of placing the order.